Sunday, 11 May 2014

Canada Post can 'reinvent itself,' says its CEO

Canada Post CEO Deepak Chopra

Despite the increased costs of postage, a steady decline in the use of letter mail and continuing cuts to its workforce, Canada Post has a future, says the man who heads the Crown corporation.
“This institution has incredible capacity to reinvent itself,” said Canada Post president and CEO Deepak Chopra in a feature interview on CBC Radio’s The Sunday Edition.

During the interview, Chopra addressed the high price of stamps, the decision to eliminate doorstep mail delivery to millions of urban Canadian homes and the economic health of an organization that has fewer people working than collecting a pension.
Chopra was unapologetic about the March 31 increase in the cost of postage, pointing out that the average Canadian buys only two stamps a month, “so the impact on them is negligible,” he said.

“You’re trying to balance the needs of protecting the postal system for all Canadians and trying to figure out, how do you balance the books? These are some of the difficult choices we had to make.”

Chopra said the post office was built on the premise that it would provide uniform delivery to all Canadians and that citizens would support the service by using it, but said Canada Post can no longer count on that support.

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